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Data Protection - Promotional Websites

Last updated: January 20, 2026

1. Data Controller

Evoost Real Tech S.L., with CIF B16420051 and registered office at Calle Jovellanos, 10 BAJO IZQ – 33206 Gijón (Asturias), is the entity responsible for the processing of personal data collected through this website and external channels referring to this policy. Contact email: protecciondedatos@evoost.ai

2. Categories of personal data collected

We may process the following categories of personal data:

  • Identification data: name, last name
  • Contact data: email, phone number
  • Location data or area of interest
  • Data related to the profile and motivation for purchasing a property
  • Web browsing and interaction data
  • Recordings or transcriptions generated by voice assistants
  • Conversations through instant messaging (such as WhatsApp Business)
  • Online identifiers, IP, and browsing habits collected through cookies

3. Data Source

Data is collected through:

  • Contact forms on the website
  • Automated customer service channels managed by Evoost, such as: Virtual voice assistant, web-integrated conversational agent, or instant messaging channel (WhatsApp Business)
  • Commercial actions or events
  • Cookies and similar technologies (see section 13). In the case of external channels like WhatsApp, the user may also be subject to WhatsApp’s privacy policy.

4. Purpose of processing

The data will be processed for the following purposes:

  • Addressing inquiries and interests regarding real estate promotions
  • Management of information and commercial communications
  • Commercial segmentation and qualification of users
  • Performing statistical analysis and internal market studies
  • Communicating data to TOP GESTIÓN for commercial follow-up and/or the process of property reservation and sale.
  • Analyzing user behavior on the site using analytical tools such as Google Analytics.

5. Legal basis for processing

The data processing is based on:

  • The express consent of the user
  • The legitimate interest of the controller to maintain communications with parties interested in the promotions
  • The execution of pre-contractual measures requested by the data subject

6. Data Recipients

The data may be communicated to:

  • The promoter TOP GESTIÓN, as an independent manager, for commercial management purposes
  • Providers acting as data processors, including: Communication delivery platforms, automated customer service tools and CRM, analytical services (such as Google Analytics), external messaging services (such as WhatsApp Business). When the user interacts through WhatsApp or accesses content analyzed by Google Analytics, their data may also be processed according to their respective privacy policies, available at:
  • Google – Privacy Policy
  • WhatsApp – Privacy Policy

7. International Data Transfers

In some cases, data may be processed outside the European Economic Area, for example, by analytical or communication services. In such cases, appropriate measures will be applied, such as:

  • Standard contractual clauses approved by the European Commission
  • Adherence to the EU-U.S. Data Privacy Framework
  • Supplementary security mechanisms, such as encryption or pseudonymization.

8. Retention Periods

Data will be retained:

  • As long as an active relationship with the user exists or until they request its deletion
  • Up to 5 years from the last commercial contact
  • During the periods required by legal obligations

9. User Rights

The user has the right to:

  • Access, rectify, or delete their data
  • Request the restriction of or object to the processing
  • Exercise the right to data portability
  • Withdraw consent at any time
  • Presentar una reclamación ante la Agencia Española de Protección de Datos (www.aepd.es) Para ejercer estos derechos puede contactar: protecciondedatos@evoost.ai Calle Jovellanos, 10 BAJO IZQ – 33206 Gijón (Asturias)

10. Security Measures

Appropriate technical and organizational measures have been adopted to protect personal data against unauthorized access, loss, alteration, or destruction, in accordance with Article 32 of the GDPR.

11. Mandatory nature of requested data

All fields marked with an asterisk (*) in the forms are mandatory. The absence of this data may prevent the user’s request from being correctly handled.

12. Changes to the Privacy Policy

This policy may be updated as a result of legal or technical changes. Any modification will be notified via a notice on the website. Last updated: June 30, 2025

13. Use of Cookies

This website uses its own and third-party technical, analytical, and advertising cookies. These include Google Analytics cookies, which process personal data such as IP address, session identifiers, pages visited, and browsing time. This information is used for statistical purposes, to improve the service, and to personalize the content shown to the user. The use of Google Analytics implies data processing by Google, in accordance with its privacy policy. For more information, please consult our [Cookie Policy].